Copyright 2010 Audit LLP. All Rights Reserved Why am I unable to signup to the game? Ensure you are using Microsoft Internet Explorer to sign up to the game and ensure that cookies are enabled.   Why does the login screen not accept my login details? Corrupt cookies can cause this, In Internet Explorer go to Tools - Internet Options - Delete.  Tick the Cookies box and untick all other boxes.  Click OK to clear your cookies then retry your login. Why have I not received an email after signing up? The automated emails sometimes get trapped by SPAM/JUNK MAIL filters.  Ensure your email system has the email address signup@tgewar.com added to the safe senders list. Has the game ticked as expected? The Game Status page shows when the last tick occurred along with how many users are using the system